Things you need to know before you purchase:
All Datto Devices purchased through Multilink
have a Monthly or Annual Subscription Fee.
Once you purchase a device, We will ship the
unit and request you to provide your name, email and phone to access your
If you try to import the Datto device to your
network, it will give you an error “Device owned by another user”
Only Multilink can add devices your network. We
act as your service provider.
You cannot import Datto devices to Open
Mesh Cloudtrax network. Open Mesh devices are no longer being manufactured.
You can import your Open mesh devices to Datto
Cloud network on special request. A monthly/ Annual subscription fee applies to
these imported devices.
If you already have a datto network and would
like get the ownership of the new devices, you can make a special request for
ownership transfer. The request will be considered and approved/denied case by
If you need any additional information. Please
reach us before purchase.