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Multilink will accept most new, unopened items within 30 days of delivery for a full refund of the product value. We can offer a replacement or exchange. To receive full credit, the item(s) must be returned unopened in new condition with all packing material, manuals, and accessories. Items that are not returned in this condition are subject to a minimum restocking fee of 25% and Multilink discretion. This includes opened the packaging, missing or used packing materials, missing or used accessories, writing, marking, labels or stickers to the product packaging or to the product itself. Shipping charges will not be refunded. Only orders that are purchased from www.multilink.us are eligible. 

For requesting a return, please reach us on email [email protected] We will provide you with the return instructions. Return shipping will be paid by the customer.