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Multilink will accept most new, unopened items within 7 days of delivery for a full refund. To receive full credit, the item(s) must be returned unopened in new condition with all packing material, manuals, and accessories. Items that are not returned in this condition are subject to a minimum restocking fee of 25% and Multilink discretion. This includes opened the packaging, missing or used packing materials, missing or used accessories, writing, marking, labels or stickers to the product packaging or to the product itself.